“lower-value human capital.”
- In the deck
- Spreadsheet shorthand for the workers a company has decided cost more than they bring in. Always means human beings — never executives, never the line items that signed the directive.
- The receipt
-
“AI would replace lower-value human capital as the bank cuts more than 15% of its support staff by 2030.”
Bill Winters, CEO of Standard Chartered, speaking at the bank's Hong Kong investment forum, . Source · Bloomberg. The apology followed on May 26 · Fortune. The 15% target stayed in the deck.
- What it means
- The phrase is load-bearing for an entire category of restructuring announcement. It is the spreadsheet speaking through the press conference. Winters did not invent it. He said it out loud. The walk-back protects the share price. The phrase keeps doing the work it was built to do.